The Berg River Canoe Marathon

PayGate Terms and Conditions

1. Detailed description of goods and/or services
The Berg River Canoe Marathon Pty (Ltd) is a business in the sport and entertainment industry that organises the Berg River Canoe Marathon .
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within three days and delivery confirmed by way of email .
3. Return and Refunds policy
The provision of goods and services by The Berg River Canoe Marathon Pty (Ltd) is subject to availability. In cases of unavailability, The Berg River Canoe Marathon Pty (Ltd) will refund the
client in full within 30 days. Cancellation of the event due to reasons beyond the control of the The Berg River Canoe Marathon Pty (Ltd) will not entitle entrants to a refund.
4. Customer Privacy policy
The Berg River Canoe Marathon Pty (Ltd) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .
5. Payment options accepted
Payment may be made via Visa and MasterCard.
6. Card acquiring and security
Card transactions will be acquired for The Berg River Canoe Marathon Pty (Ltd) via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to to view their security certificate and security policy.
7. Customer details separate from card details
Customer details will be stored by The Berg River Canoe Marathon Pty (Ltd) separately from card details which are entered by the client on PayGate’s secure site. For
more detail on PayGate refer to
8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
9. Responsibility
The Berg River Canoe Marathon Pty (Ltd) takes responsibility for all aspects relating to the transaction including sale of entries, goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
10. Country of domicile
This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
11. Variation
The Berg River Canoe Marathon Pty (Ltd) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
12. Company information
This website is run by Gameplan Media, a sole proprietorship based in South Africa – contact Dave Macleod 031 764 3017
13. The Berg River Canoe Marathon Pty (Ltd)
Company Physical Address: 1st Floor Acorn House, Old Oak Office Park, Bellville

A Gameplan Media website